WHAT WE DO
Our WayAt TDF we believe technology should empower you without slowing you down. That’s why we are committed to providing your business with transparent solutions and proactive management that simply works. We’re a passionate team that offers a full range of technology solutions, from complete system design and implementation to collaborative support and advice. Our focus is always on working with you to improve your efficiency and productivity.
Identify
We work with you to understand your business objectives and to pinpoint where technology can assist in achieving them. We also identify where immediate and future IT issues may arise.
Advise
We design and recommend solutions that not only provide an immediate response to the identified issue, but are also flexible and sustainable to be able to grow with your business.
Implement
We oversee the entire process from acquisition to installation and testing of the specific solutions with little to no disruption to your business.
Manage
We provide complete service of our solutions, including ongoing maintenance and support to ensure your business critical systems continue to operate at their full potential.
2711Computers Managed
30241Cups of Coffee
26419Support Tickets
583Satisfied Clients
ABOUT US
Our DifferenceAfter more than 20 years of providing Australian companies with IT solutions, we understand that each business faces specific challenges and opportunities. That’s why we prefer to create relationships with our clients that extend beyond the computer. When you partner with TDF we take the time to understand your business objectives so that we can build your digital confidence by providing proactive solutions that are tailored to your needs.
We’re constantly improving our processes to deliver 100% customer satisfaction
OUR SERVICES
Our CoreBuild
We believe that every business needs a solid foundation on which they can build and grow, and your technology is no different. In order to achieve this we ensure you have the right equipment, optimally configured to suit your needs.
Secure
We work with every client to match best practice security principles with their own needs. TDF proactively manage security risks from both internal and external sources to make sure information and information systems are protected from unauthorised access, unintended modification, loss or release.
Support
We proactively monitor client systems and networks to ensure the best possible up time and trouble free operation. Remote and on-site reactive support services are leveraged to deal with any issue that may arise with the focus on a timely resolution.
Integrate
We know that industry specific software solutions require impact assessment planning to assure successful rollouts and integration with already established infrastructure. In doing this we maximise user productivity, empowering you to work to your full potential and meet your client’s needs.
Collaborate
We offer businesses with existing IT support our enterprise-level experience and knowledge. Working collaboratively, your IT manager can maximise the value of their time by out-sourcing any overflow. We also mentor less technical people in a liaison role, in the event your IT contact becomes unavailable, your business can continue.
OUR STRENGTHS
qualities that put your mind at easeProfessional
Transparent Advice
Responsive
Always available when you need us
Experience
Partnering with businesses since 1995
Assurance
Security focused processes
TESTIMONIALS
Our WorkTDF listened to our needs, advised us on the best solution, and things have worked smoothly ever since. Fast and helpful service at all times
Bruce Carey
DirectorDuring the establishment of our business, TDF were able to assess our full technological requirements and design a solution to suit our structure. This included hosting our operations entirely in their cloud and VOIP telephony allowing our business to be mobile, accessible and secure at all times. The team have exceptional knowledge, are pro-active and are responsive to any problems encountered. TDF provide peace of mind as trustworthy service providers
Victoria Saccaro
DirectorTDF’s engineers are up there with the best. Their expertise is second to none
Brad Gabriel
Managing DirectorFive years ago, we were a small office with four full time staff and modest IT requirements. Since that time, both our office and IT requirements have grown substantially. TDF’s mentoring program developed my basic knowledge of IT into my current role with the capability to effectively manage and improve the IT infrastructure of a rapidly growing financial services business.
Alex Isaias
Head of ICTWe are delighted with the service provided by TDF, who are always on hand to offer support and assistance when needed. Their knowledge, commitment and readiness to lend support outside usual business hours are just a few reasons why we choose The Digital Foundry as our IT specialists
Lucinda Lyons
PartnerLATEST NEWS
Our Blog
Telstra Phishing Scam – 2018-05-08
- Steve Gordon
- May 8, 2018
Security Alert. Phishing is threat that targets you via email. Intended to draw your interests to something that may be relevant to you, for example if you pay the bills then a phisihing email detailing account or payment request will entice you to click malicious links. We have […]
Windows 10s – Yes, No, Maybe?
- Steve Gordon
- May 21, 2017
This month, Microsoft unveiled its latest foray in to the desktop marketplace. Is it a bird? No. Is it a plane? No. Is it Windows RT reborn? Well kinda, it’s Windows 10s. Windows 10s is the newest version of the Windows 10 family of products, aligned to lower end / […]
VoIP or not to VoIP – That is the question?
- Steve Gordon
- May 12, 2017
Long has everyone considered that they should move to VoIP, but do they know why? Before we answer that, let’s talk about what VoIP actually is. Sure it stands for Voice over Internet Protocol, but as normal that means less to most people than the acronym VoIP. Put simply, you […]
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Contact Us
Our Details- NationalSydney - Melbourne - Perth
- Call1300 799 014
- Emailhelpdesk@tdf.com.au